Hours of Operation
Monday | 8:00 AM - 5:30 PM |
Tuesday | 8:00 AM - 5:30 PM |
Wednesday | 8:00 AM - 5:30 PM |
Thursday | 8:00 AM - 5:30 PM |
Friday | 8:00 AM - 5:30 PM |
Saturday | Closed |
Sunday | Closed |
Statutory Holidays | Closed |
Appointments are strongly recommended. Some Walk-in’s / Same day appointments if seeing your Family Doctor can be accommodated if appointments available.
Why do I need a Nursing Order from my Family Doctor to have my ears cleaned? Why is there a charge for ear syringing?
Ear syringing in Ontario is only covered by OHIP when your family doctor determines that it is medically necessary. In your family doctor visit, you will be asked if you have tried various remedies or treatments for your ears. If they have been unsuccessful and you have a medical issue, your family doctor’s order will be sent to the Nursing Station and will indicate that your ear syringing is covered under OHIP.
However, if ear syringing is not deemed as medically necessary, you will be asked to pay for the service. The Nursing Station Receptionist will take your payment prior to seeing our Nursing Team.
How do I know if an immunization will be covered by OHIP or if I have to pay?
The Province of Ontario publicly funds, through OHIP, a wide range of immunizations over your lifespan. Certain vaccines are age based and others include risk criteria.
Here is a list of the Vaccines we administer that are generally NOT funded by OHIP.
- Avaxim
- Gardasil 9
- Varivax
- Varilvax
- Shingrix
- Prevnar 20
- Arexvy
- Engerix
- Havrix
- Ixiaro
- Menactra
- Menveo
- Twinrix
- Typhim
- Yellow Fever
Please note: For patients requiring vaccines NOT highlighted in yellow, if certain OHIP criteria are met, vaccine may be funded by OHIP. Your healthcare provider or our Nurse will let you know.
Why is there a cost for an immunization record? (Yellow book)
If your child is school age, there is no cost.
There may be a cost to obtain a copy of the immunization record if the request is part of a record request.
How do I request an Immunization Record if I’m the parent?
Parents can obtain copies of their child’s immunization records and immunization information until the child’s 16th birthday. If the patient is 16 years and older, the patient must request the record themselves or alternatively, if the parent is making the request, we will need the express consent of the patient who is 16 years of age.
Parents and guardians, please remember that you are responsible for reporting your child’s immunizations to public health to keep records up to date per standards of the Immunization of School Pupils Act and the Child Care and Early Years Act.
Please note that in Ontario health care providers do not automatically report immunizations to their local public health unit. Reporting and viewing immunizations is easy and online.
I need to have stitches removed, can I just drop in?
No. Please make an appointment with our Nursing Station.
How can I check the cost of a vaccine before booking an appt?
When you are in the visit with your family doctor and discussing vaccines not covered by OHIP, your family doctor can tell you the cost of the vaccine. Please note that in addition to the cost of the vaccine that there is an injection fee of $15 per dose of vaccine.
Who can get a flu shot at the Albany?
We have received Flu vaccines in the office. In accordance with Public Health guidelines, we are currently offering Flu vaccine to any high risk individuals to Albany patients listed below:
- People who are 65 years of age or older
- Children who are six months to four years of age
- All pregnant individuals
- Indigenous people
- People who are residents of nursing homes or other chronic care facilities
- Adults or children 6 months of age or older with chronic health conditions
- Household contacts of the above high-risk individuals
- Healthcare and childcare workers
- Individuals who provide essential community services
- Anyone who is capable of transmitting influenza to any individual who meets the high-risk criteria and/or capable of transmitting to infants under 6 months of age
If I get my flu shot at a pharmacy, will my family doctor at the Albany know?
NO. Many pharmacies are now offering flu shots and are also offering the High Dose Flu injection. You may wish to check with your pharmacy, but if you do receive your flu shot elsewhere, we would appreciate a phone call at 416-461-9471 or report it online so that we may update your records.
My doctor is referring me to a Wound Care Center rather to the Albany Nursing Station – why?
A Wound Care Center is a specialized facility for treating wounds that do not heal. You may have what is termed a non-healing wound if it has not started to heal in 2 weeks, or has not completely healed in 6 weeks.
Common types of non-healing wounds include pressure sores, surgical wounds, radiation sores, foot ulcers due to diabetes, poor blood flow, chronic bone infection (osteomyelitis), or swollen legs.
Certain wounds may not heal well due to diabetes, poor circulation due to damage to arteries or veins, nerve damage, bone infection, being inactive or immobile, weak immune system, poor nutrition, excess alcohol use, smoking, having a foreign body (such as a piece of wood or broken glass) in the wound
Wound Care Centers may recommend other types of treatment, including:
- Compression stockings — tight-fitting stockings or wraps that improve blood flow in veins, reduce swelling, and help with healing.
- Ultrasound — using sound waves to aid healing.
- Artificial skin — a synthetic skin that covers the wound for days at a time as it heals.
- Negative pressure therapy — pulling the air out of a closed dressing, creating a vacuum. The negative pressure improves blood flow and pulls out excess fluid.
- Growth factor therapy — materials produced by the body that help wound-healing cells grow.
- Skin grafts — a surgeon removes part of your skin and places it over your wound.
You will receive treatment at the wound center every week or more often, depending on your treatment plan.